Shipping & delivery
Basics
Brillbird New Zealand ships to New Zealand ONLY. For Australia orders please go to http://www.brillbird.com.au
New Zealand orders
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We use NZ Couriers for the majority of our shipping services.
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Standard shipping will be sent out at the earliest available chance within the New Zealand NZ Couriers timeframes. Occasionally delays happen, but every attempt will be made to send on the same day for ALL orders received before 12 noon. After this they may be sent on the next business day.
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Our delivery providers deliver Monday to Friday, excluding Public Holidays.
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If you have any delivery instructions, please include these in your order.
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Orders will be left in a safe place on delivery. Bulky orders will need to be signed for delivery.
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Shipping time may take longer for rural/non-central areas.
Please note
Above delivery times can vary based on time of year, holiday periods, weekends and severe weather. We are not responsible for lost or stolen packages or packages delayed in transit. It is the customers responsibility to provide the correct delivery address, if the wrong address is provided Brillbird New Zealand does not offer refunds or replacements for this.